NLP Use Cases and Challenges in 2021
8 Steps To Using Both NLP & NLU In Your Chatbot Medium Using this technique, we can set a threshold and scope through a variety of words that have similar spelling to the misspelt word and then use these possible words above the threshold as a potential replacement word. Natural Language Processing can be applied […]
Compare Zendesk vs Intercom for Ecomm Businesses
Intercom Customer Communications Platform vs Zendesk Comparison 2023 Learn more about the differences between leading chat support solutions Intercom and Zendesk so that you can choose the right tool for your needs. Now that we’ve covered a bit of background on both Zendesk and Intercom, let’s dive into the features each platform offers. However, as […]
What Is Customer Service Automation? Full Guide
Automated customer service: Full guide Yes, unchecked autoresponders and chat bots can rob your company of meaningful relationships with customers. Discover what, why, and how to automate customer service, without losing the personal touch—nor hefty investments in AI and supercomputers. You don’t have many inquiries yet, and you can easily handle all the customer service […]